Frequently Asked Questions
Everything you need to know about shopping at General Pants Co.
How long does shipping take?
Standard shipping typically takes 3-7 business days, while Express shipping arrives within 1-2 business days for most metro areas.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in original condition with tags attached. Please note that for hygiene reasons, swimwear and earrings cannot be returned.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International delivery times vary by location, usually ranging from 7 to 21 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and flexible payment options like Afterpay and Klarna.
How do I track my order?
Once your order has been dispatched, you will receive an email with a tracking number and a link to monitor your delivery progress.
How do I know which size to buy?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the specific brand's fit notes.