Returns & Exchanges
At General Pants Co., we want you to love your new gear, so we offer flexible returns within 30 days of purchase for a refund or store credit. Items must be in their original condition with all tags attached and proof of purchase provided.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely pack your items in their original packaging, ensuring all labels and hygiene seals are intact to meet our return criteria.
- 3.Label and Post
Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized post office or collection point.
- 4.Receive Your Refund
Once our warehouse team inspects your return, your refund or store credit will be processed within 5 to 7 business days.